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Terms and Conditions

HAPPY2HOST TERMS AND CONDITIONS
The following terms and conditions document is a legal agreement between “Happy2Host Limited” and “Client” for the purposes of web site design or graphic design. These Terms and Conditions set forth the provisions under which the Client may use the services supplied.

Happy2Host Limited is an Internet web design provider offering the Client graphical design, HTML, PHP, CSS, JavaScript and Flash.

ACCEPTANCE OF WORK
Quotations are valid for 30 days from date of issue.

When the Client places an order to purchase a web site or web site updates from Happy2Host Limited, the order represents an offer to Happy2Host Limited to purchase the web site or web site updates which is accepted by Happy2Host Limited only when an invoice is sent to the Client. No contract for the supply of services exists between Client and Happy2Host Limited until we send an invoice to the Client for payment. The invoice equals acceptance by us of Clients offer to purchase services from us and this acceptance of work is a valid contract between Client and Happy2Host Limited regardless of whether Client receives the invoice.
Any other services on the order which have not been included in the invoice do not form part of the contract. The Client agrees to check the details of the invoice are correct and should print and keep a copy for their records.

CHARGES
Charges for services to be provided by Happy2Host Limited are defined in the project quotation that the Customer receives via e-mail. Quotations are valid for a period of 30 days. Happy2Host Limited reserves the right to alter or decline to provide a quotation after expiry of the 30 days.
All Web site design services require an advance payment of a minimum of fifty (50) percent of the project quotation total before the work is started and supplied to the Customer for review. The remaining fifty (50) percent of the project quotation total will be due upon completion of the work prior to upload to the server or release of materials. Charges for web design work does not cover the release of source PSD or FLA files; if the Customer requires these items then a separate quotation can be prepared.
Payment for services is due bank transfer. Bank details will be given to customer at a due stage.

PROJECTS
All alterations for web sites projects are to be requested in writing either by email or postal mail by the Client, and all the documents needed from the clients must be provided at once before we can start working on their project. After the specified allowed hours of alterations have been completed, Happy2Host Limited reserves the right to advise the Client as such and send a separate quotation to the Client and to request payment for any further alterations.
Upon completion of an agreed design the Client is asked to confirm in writing by email or postal mail that the design is signed off as complete and agree that any further design alterations are chargeable.
Client agrees to provide any needed information and content required by Happy2Host Limited in good time to enable Happy2Host Limited to complete a design or web site work as part of an agreed project.
Happy2Host Limited endeavors to create pages that are search engine friendly, however, Happy2Host Limited gives no guarantee that the site will become top listed with search engines or of certain search results. In no event shall Happy2Host Limited be held liable for any changes in search engine rankings as a result of using Happy2Host Limited code.
If an error or issue with the design or code arises during the project which does not allow the design or code to match the original specification, then Client agrees that Happy2Host Limited can apply a nearest available alternative solution.
After site completion, a Client or a third party of their choosing may wish to edit their web site code themselves to make updates. However, the Client agrees that in so doing they assume full responsibility for any issues which occur as a result of changing the code themselves. If Client or a third party of their choosing edits the web site code and this results in functionality errors or the page displaying incorrectly, then Happy2Host Limited reserves the right to quote for work to repair the web site.
Client agrees that it is their responsibility to have regular backups of their website and software made by themselves or third party services in case of a software or hardware failure. If clients are not able to do this by themselves, we can give a quote for weekly, monthly or yearly reliable backups.
All communications between Happy2Host Limited and Client shall be by email, telephone, Skype or postal mail, except where agreed at Happy2Host Limited’s discretion.

UNLIMITED REDESIGNS
This is valid for the first draft, Happy2Host Limited will redesign the first draft until the client is happy with the initial design. Once the initial first draft is approved it is down to the designer’s discretion to make any amendments, and a charge will be levied for amendments for any changes to the actual design after this period. The redesign charges do not apply to content.

FIRST DRAFT
Is the homepage draft design, once the client is happy with the “first draft home page” and ask for more pages to be added, this will be seen as approval, it is down to the client to make sure the first draft – homepage is as wanted, and Happy2Host Limited will make amendments as requested. If changes are needed to the design after the first draft has been approved then Happy2Host Limited will be a charge for the design work needed.

MATERIAL
Happy2Host Limited reserves the right to refuse to handle: (
a) Any media which is unlawful or inappropriate;
 (b) Any media which contains a virus or hostile program;
 (c) Any media which constitutes harassment, racism, violence, obscenity, harmful intent or spamming
; (d) Any media which constitutes a criminal offence, infringes privacy or copyright; (
e) Any other questionable media at Happy2Host Limited own discretion

DOMAIN NAMES AND HOSTING
Happy2Host Limited may purchase domain names on behalf of the Customer. Payment and renewal of those domain names is the responsibility of the Customer, else they want us to be in charge of it. The loss, cancellation or otherwise of the domain brought about by non or late payment is not the responsibility of Happy2Host Limited. The Customer should keep a record of the due dates for payment to ensure that payment is received in good time.

ACCESS REQUIREMENTS
If the Customer’s Web site is to be installed on a third-party server, Happy2Host Limited must be granted temporary read/write access to the Customer’s storage directories, and those directories must be accessible via FTP. Depending on the specific nature of the project, other resources like MySQL server details might also need to be configured on the server.

WEB BROWSERS
Happy2Host Limited shall make every effort to ensure sites are designed to be viewed by the majority of visitors. Sites are designed to work with the main browsers Internet Explorer and Mozilla Firefox latest releases. Client agrees that Happy2Host Limited cannot guarantee correct functionality with all browser software across different operating systems.
Clients agree that after handover of files any updated software versions of the main browsers Internet Explorer and Mozilla Firefox, domain name setup changes or hosting setup changes thereafter may affect the functionality and display of their web site. As such, Happy2Host Limited reserves the right to quote for any work involved in changing the web site design or web site code for it to work with updated browser software, domain name or hosting changes. 

Design Credit. 
A link to Happy2Host Limited will appear in either small type or by a small graphic at the bottom of the Customer’s Web site. If a graphic is used, it will be designed to fit in with the overall site design. 

Happy2Host Limited reserves the right to alter these Terms and Conditions at any time without prior notice, the latest terms and conditions can be found at the Happy2Host Limited web site at http://www.happy2host.com/terms-and-condition with a date of last update. By accepting a quotation or making a payment of invoice to use the services supplied, the Client acknowledges to have read, understand, and accept the Terms and Conditions of this Agreement, and agrees to be legally binding by these Terms and Conditions.

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E: info[at]happy2host.com
T: 020 7193 8847

Click here if you wish to contact us regarding our services.
We offer free consultation on all projects.

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